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Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the images displayed on our website. If you have specific concerns about a product, feel free to reach out to our customer service team at support@getresbilling.com for clarification!

Will you restock items indicated as “out of stock?”

**Q: Will you restock items indicated as “out of stock?”**
A: We do our best to restock popular items as quickly as possible! While we can’t guarantee that every item will be restocked, you can sign up for restock notifications on the product page. This way, you’ll be alerted as soon as the item becomes available again. If you have any specific questions about a particular product, feel free to reach out to our customer service team!

Where can I view my sales receipt?

You can view your sales receipt in your account under the "Order History" section. If you checked out as a guest, a copy of your receipt was sent to your email upon purchase. If you need further assistance, please contact our customer service team, and we'll be happy to help!

How can I return an item?

To return an item, please follow these steps:

  1. Review Our Return Policy: Check our return policy on the website to ensure your item is eligible for return.
  2. Initiate the Return: Log into your account and go to the "Order History" section. Select the item you wish to return and follow the prompts.
  3. Print the Return Label: If applicable, print the return shipping label provided during the return process.
  4. Package the Item: Carefully package the item in its original condition, including any tags and packaging.
  5. Ship It Back: Attach the return label and send the package back to us.

Once we receive your returned item, we’ll process your refund or exchange as soon as possible. If you have any questions or need assistance, don’t hesitate to contact our customer service team!

Where can I ship my order?

**Q: Where can I ship my order?**
A: We currently ship to a variety of locations, including domestic and international addresses. During checkout, you can enter your shipping address to see if we can deliver to your location. If you have specific questions about shipping options or restrictions, please reach out to our customer service team for assistance!

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